I have received free travel credit, can I get a refund? Roel Loos 07 July 2022 11:58 Updated No, free travel credit cannot be exchanged for money and we will not refund this balance to your bank account. Related articles How can I request a refund from my wallet? Paying from your Gaiyo wallet What costs does my booking consist of? What is the Gaiyo wallet? How does Gaiyo parking work?