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How do I claim my kilometer expenses through the app?

  • Updated

Gaiyo App

Through the Gaiyo App, creating and submitting mileage claims is very easy.

Don't have the Gaiyo App yet? Download the app through the App Store or Google Play.

Creating a new expense management

Open the Gaiyo App and click on the menu in the upper right corner and then choose "Expense management”.

 

 

Then click on 'Create new declaration'. And then select 'Kilometer declaration' to submit a mileage claim.

 

 

Submit mileage claim

  1. Choose the date of your trip.
  2. Choose the means of transportation and propulsion.
  3. Didn't make a return trip on the same date? If so, click 'Single trip'.
  4. Enter the desired address in the 'From' or 'To' field. Suggestions are displayed as you type. Choose the address you want to use for your claim(s).
  5. After entering the addresses, the system automatically calculates the distance for a (return) trip.
  6. If you make the same trip multiple days, you can immediately specify which days of the month that applies. For example, you can select all working days at once.
  7. Under 'Purpose', select one of the travel types for your claim:
    1. Business
    2. Commuting
  8. Under 'Extra' you can (optionally) enter a Cost centre and/or Additional info.
  9. Then click 'Save' at the top of the page. You can then choose 'Save draft' or 'Save & submit'.

 

 

Claim status

After you have created a claim, you will see the claim line in your claim overview under 'Expense management' in the Gaiyo App. There you can also see the status of your claim(s):

  • Draft
  • Submitted
  • Approved
  • Rejected
  • Processed

Gaiyo delivers all approved claims to your employer on a fixed date each month. Only approved claims can be submitted to your employer for payment.

 

You can submit a claim by checking the appropriate claim and selecting 'Submit' at the bottom.

 

Contact

Questions

If you have questions about using mileage claims, please contact Gaiyo's customer support at 0900-6624649 or business-support@gaiyo.com.

 

Privacy and Terms & Conditions

For more information about Gaiyo's Privacy Policy and Terms and Conditions, please visit www.gaiyo.com.

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