GO Sharing
- How do I end my ride?
- Can I drive at night?
- Is it possible to ride the e-bike together?
- Is there a min/max minutes I can drive?
- Where can I drive?
- Can I use my e-bike outside the service area?
Cycle Hub
Bolt
Cargoroo
- Ending your Cargoroo ride.
- I've never ridden on a cargo bike before.
- The max. weight and range of a Cargoroo e-bike.
- Can I take kids with me in the Cargoroo bike?
- What do I need to use a Cargoroo bike
- How do I book a Cargoroo?
Donkey Republic
- I have a bicycle that is defective, what should I do?
- Can I unlock my bike multiple times?
- Where do I place my Donkey Republic bicycle at the end of my rental period?
- How do I book a Donkey shared bike?
- I can't unlock my bike, what can I do?
- Do I need an internet connection?
TIER
- Why can't I lock my TIER e-bike?
- The electric support of my TIER E-bike is lost during the ride or does not function, what can I do?
- How do I book a TIER e-bike?
- Can I lock my TIER bike without ending my rental?
- Where am I allowed to park my TIER e-bike?
- Where should I return my TIER e-bike?
HTM
- Where are the bicycles?
- Where should I return the bike after my ride?
- Can I park my bike during my rental?
- What is the maximum rental period of the HTM bicycle?
- What should I do if my bike won't lock?
- My bike was damaged/stolen during my ride, what should I do?
Urbee
- How do I cancel my booking?
- What kind of account do I need to rent an Urbee bike?
- How do I use the UnlockThis app in combination with Gaiyo?
- How do I unlock an Urbee bike?
- What do I need the UnlockThis app for?
- How can I safely use an Urbee e-bike?